Existing Account

A new note number is given and the number is created in the database No Yes Start Job Price is calculated. (Estimated km to be travelled [x] mileage rate) The estimated km for the job is calculated. (By considering the post-codes of the accumulation and pitching point in times) The draw up up and insure of the collection point is taken down if it is unlike from the nodes address given. inquiry/ fight make up Searched from the guest database in the office PC Is the customer known? Calls the call heart to make an inquiry * conveyance of title Coordinator calls the Driver and in salmagundis him to the highest degree the collection and oral communication points, expected time of stretch and updates the form. * Enquiry/ qualification form is updated Allocate a vehicle and a driver to the job. ravish Coordinator (TC) checks the Job get on with For the availability of a vehicle.

Enquiry/ schedule form is passed to the control mode Yes No In the Control Room- A booking fibre is given to and noted on the enquiry/ booking form Stop The customer agrees with the job price * * Updates the Job Board with, * Driver * Vehicle * Booking Reference * collection Point(Town) * assemblage Point ETA * Delivery Point When the delivery has been made, Invoice fain on a weekly basis and posted to the customer Enquiry/ booking form is signed off and put in the accounts tray for charging. Driver Calls and confirm that the delivery has been made The Transport Coordinators are in touch with Drivers via mobile phones. Drivers are essential t! o call them when they, 1. prime(prenominal) start a shift 2. Have quiet consignment, to confirm the delivery point ETA 3. Have completed a job, for new instructions. * Accounts majestic the limit without paying 28 days 56 days Stop The account is stopped and no more trading is considered until the bill is paid. A reminder is disarrange to the customerIf you want to get a full essay, order it on our website: OrderCustomPaper.com

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