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Tuesday, March 19, 2019

Project Management - Verizon Wireless Billing System Integration Essay

INTRODUCTIONCurrently, Verizon Wireless has two major billing systems I2K and VISION. In consistency with the strategic goals of the company and fetching into consideration the corporate vision and credo, the executive director management decided that having one billing system would be congruous with the objectives of the organization as a whole and the IT group in particular. by and by several months of deliberation, using techniques such as brainstorming, receiving expert opinions of SME (Subject Matter Experts) and taking into consideration the Payback period and ROI (Return on Investment) it was decided that the I2K customers would be reborn into the VISION billing system. There will be 20 gazillion customers that will be converted with the data ranging from customer and MTN information, price plan, customs and other related information necessary for billing the customers.After the tramp acceptance, The Project was handed over to the CAM (Customer Account counselling) team which functions as PMO (Project Management Office) for IT projects in Verizon wireless. The CAM team decided to manage the Project by organizing it into decided process groups (initiating, planning, executing, monitoring and controlling, and closing.) INITIATIONThe Initiation Phase will be the first phase in the project the basic processes that should be performed to incur the project started. Tasks in the initiation process include the following.1.Develop Business display caseOnce a business problem or opportunity has been identified, a Business Case is prepared. This includes A detailed definition of the problem or opportunity An analysis of the potential solution options available. For each option, the potential benefits, costs, risks and is... ...ting lessons eruditeCompleting, collecting and archiving project recordsCelebrating project success.Review Project CompletionThe last-place activity undertaken on any project is a review of its boilersuit success by an indep endent resource. Success is determined by how come up it performed against the defined objectives and conformed to the management processes outlined in the planning phase. To determine performance, a number of questions are posed. For exampleoDid it result in the benefits defined in the Business Case?oDid it achieve the objectives outlined in the wrong of Reference?oDid it operate within the scope of the Terms of Reference?oDid the deliverables meet the criteria defined in the Quality throwoWas it delivered within the schedule outlined in the Project scheme?oWas it delivered within the budget outlined in the Financial final cause?

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